Financial Aid Office Code of Conduct

We have a standard for excellence in the financial aid office, 通过向我们的客户提供准确和及时的信息来确定他们是否有资格获得联邦, 国家和机构的财政援助奖励，使他们能够追求和资助他们的教育目标.

最全菠菜网院遵循由全国学生经济援助管理人员协会NASFAA制定的行为准则. 以下行为准则于2020年11月由NASFAA董事会最后更新，并于2021年1月发布. AACC's financial aid office follows the NASFAA Code of Conduct.

NASFAA institutional members of NASFAA will ensure that:

1. 财务援助人员不得为个人利益或可能被视为利益冲突而采取任何行动.

经济援助办公室的员工不会向自己或其直系亲属提供援助. Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest.
If a preferred lender list is provided, 它将在没有偏见的情况下编制，并仅为就读该机构的学生提供利益. 有关贷款人和贷款条件的信息将是透明、完整和准确的. 选定优先贷款机构的完整过程将全面公开披露. Borrowers will not be auto-assigned to any particular lender.
A borrower's choice of a lender will not be denied, impeded, or unnecessarily delayed by the institution, even if that lender is not included on the institution's preferred lender list.
No amount of cash, gift, 任何经济援助申请人(或其家庭)的经济援助工作人员应接受超过最低金额的福利。, 或来自与该机构有业务往来或寻求与该机构有业务往来的任何实体(包括咨询委员会或董事会的服务，超出与该服务直接相关的合理费用的报销范围)。.

2. Information provided by the financial aid office is accurate, unbiased, 并不反映出于实际或潜在的个人利益而产生的偏好.

3. 机构提供的财政援助和/或其他机构提供的材料应包括以下内容:

Breakdown of estimated individual Cost of Attendance components, including which are direct (billed by the institution) costs vs. indirect (not billed by the institution) costs.
清楚地识别和适当地分组所提供的每一种援助，表明援助是否为助学金/奖学金, loan or work program.
Estimated net price.
Standard terminology and definitions, using NASFAA's glossary of terms.
提供的每种援助类型的续期要求以及下一步和财政援助办公室联系信息.

4. 所有必需的消费者资料均显示在各院校网站的显著位置及任何印刷材料上, easily identified and found, and labeled as "Consumer Information."

5. 财务援助专业人员将向他们的机构披露任何参与, interest in, 或与该机构有业务关系的任何实体存在潜在的利益冲突.

NASFAA的道德原则声明规定，机构财务援助专业人员的主要目标是通过提供适当的财务支持和资源来帮助学生实现他们的教育潜力. As members of NASFAA, 最全菠菜网院的财务援助办公室坚持这一声明，体现了最高水平的道德行为和最高水平的专业精神.

We, financial aid professionals, declare our commitment to the following Statement of Ethical Principles.

Financial aid administrators shall:

Advocate for students

保持对影响学生的问题的意识，并在机构中不断倡导他们的利益, state and federal levels.
Support federal, state and institutional efforts to encourage students, as early as the elementary grades, to aspire to and plan for education beyond high school.

Manifest the highest level of integrity

致力于最高水平的道德行为，避免利益冲突或其感知.
Deal with others honestly and fairly, 遵守我们的承诺，始终以一种值得他人信任和信心的方式行事.
Protect the privacy of individual student financial records.
Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.

Support student access and success

致力于为那些想要追求高等教育的人消除经济障碍，并支持每一个被我们机构录取的学生.
Without charge, assist students in applying for financial aid funds.
提供服务和实行不歧视种族的原则, gender, ethnicity, sexual orientation, religion, disability, age or economic status.
了解理财教育的必要性，并致力于教育学生和家庭如何负责任地管理开支和债务.

Comply with federal and state laws

Adhere to all applicable laws and regulations governing federal, state and institutional financial aid programs.
积极参与正在进行的专业发展和继续教育计划，以确保充分了解法规, regulations and best practices governing the financial aid programs.
鼓励同事参加国家提供给他们的经济援助专业协会, regional, or national level and offer assistance to other aid professionals as needed.

Strive for transparency and clarity

Protect the privacy of financial aid applicants

确保申请人提供给经济援助办公室的学生和家长的私人信息受到所有州和联邦法规的保护, including FERPA and the Higher Education Act, Section 483(a)(3)(E) (20 U.S.C. 1090).
通过确保这些信息仅用于应用程序，保护FAFSA上的信息免受不当使用, award, and administration of aid awarded under Title IV of the Higher Education Act, state aid or aid awarded by eligible institutions.

Adopted by NASFAA board of directors, November 2017

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